Thank you for shopping with SIY (Strong Independent Youth). Below is our official Shipping Policy to ensure transparency and a smooth customer experience.
1. Order Processing
All orders are processed within 2–5 business days after receiving your order confirmation email.
During peak times (product launches, holidays, etc.), processing times may be slightly longer.
You will receive another notification when your order has shipped.
2. Pre-Orders
Items marked as pre-orders will ship after the stated arrival date.
Please note: If you order both in-stock and pre-order items, they may be shipped together once all items are available.
3. Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and selected delivery option.
We currently ship within [Insert Locations—e.g., the United States or internationally if applicable].
Estimated delivery times vary by region, but most orders arrive within 3–7 business days after shipping.
4. Tracking Your Order
Once your order ships, you will receive an email with a tracking number and link to monitor your delivery status.
Please allow up to 48 hours for tracking information to update.
5. Delays & Issues
SIY is not responsible for delays caused by the carrier, incorrect shipping information, or weather conditions.
If your order is delayed or missing, please contact us at sales@siymerch.com and we will assist you as best we can.
6. Address Accuracy
Please double-check your shipping address before submitting your order.
Orders shipped to incorrect addresses provided by the customer are not eligible for refunds.
7. Questions or Concerns?
For any shipping-related inquiries, contact us at: Email: info@siymerch.com